• Rohan Shivekar
• Priya Padave

The leisure and hospitality industry is one of the driving forces of the global economy. A recent survey revealed the high importance of Wi-Fi to the guests these days. The survey said that a guest without Wi-Fi is like a room without a bed. Hotel industry will not face any lack of progress and will manage to keep going in difficult circumstances in the competitive world, if they predict the different ways to delight the guest through technological innovations. Many five star hotels in Mumbai gain market share by getting to know their guests, offering personalized services beyond expectation and encouraging direct bookings to increase profitability. Now- a- days guests not just enjoy the experiences because of unique style of service, ambiance of the hotel or the presentation of the food but also because of smooth and continuous information that untangle and magnify every aspect of their visit. In short, hotel industry should modify the growth of development through technological innovations. As technology is advancing at a faster pace, this is changing both the assumption of guest as well as the way in which the hospitality industry conducts its business. Hotels can use technology in numerous ways to improve guest experience, like online bookings, enhancing guest experience for e.g. voice controlled room, smart solutions and robotic luggage storage. Also, Marriot Hotels launched VR Postcards, a series of immersive travel stories that guests view in 3-D on Samsung Gear VR headsets. This paper aims to study how hotel industry is having a period of great prosperity. It also features exclusive insights from the hoteliers to bring new or improved product innovation, service innovation, administrative innovation and overall innovation performance.

"THE ADVANCEMENT TO THE DEVELOPMENT OF HOTEL INDUSTRY THROUGH TECHNOLOGICAL INNOVATIONS", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 5, page no.54-59, May-2019, Available :http://www.jetir.org/papers/JETIRCF06012.pdf

"THE ADVANCEMENT TO THE DEVELOPMENT OF HOTEL INDUSTRY THROUGH TECHNOLOGICAL INNOVATIONS", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 5, page no. pp54-59, May-2019, Available at : http://www.jetir.org/papers/JETIRCF06012.pdf