• Prof. Rohan S. Shivekar
• Ms. Saloni Gawde

Over the past few decades, hospitality industry is growing at a faster pace. The industry in order to stay in the competition needs to identity the different ways to satisfy the guest. Hospitality is not just fame, money, glamour, places- it is more of feelings, a feeling of an unparallel experience created only for the guest. Innovative technologies have transformed the hospitality industry mainly the deluxe hotels. Innovative ideas come from the variety of sources, one of the way to make the innovation successful is to blend both the industry related people and the academics and when you put those things together, that’s where the innovative and unique ideas come from. Prompt and efficient system for delighting the guest beyond expectation is the top most priority of the hospitality industry. L.G electronics and L.G digital signage has created a historic transformation into the Marriott brands’ living innovation hotel, delivering a bold new guest experience. When guests enter the hotel lobby of the Charlotte Marriott City Center, they are greeted by a clear and bright L.G 49” signage. This signage operates on WebOS and has a built in system on chip. It also helps guests find their way and also show events schedules, local weather, time and other useful information. In short, hospitality industry, must adapt to innovation in every corner of their organisation. Hotel chains urgently need to examine their businesses end to end and reinvent themselves in order to compete successfully in the future. This paper attempts to study how innovation has brought changes in the hospitality industry. It also features exclusive insights from industry leaders and steps taken by the Hospitality industry to be part of an emerging trend through innovation.

"HOSPITALITY THROUGH INNOVATION- AN EMERGING TREND", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 5, page no.60-66, May-2019, Available :http://www.jetir.org/papers/JETIRCF06013.pdf

"HOSPITALITY THROUGH INNOVATION- AN EMERGING TREND", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 5, page no. pp60-66, May-2019, Available at : http://www.jetir.org/papers/JETIRCF06013.pdf