• Dickson sam J Danam
• Mr. A Gnanaraj

Construction industry plays an important role in the development of any country. The development of construction industry depends on the quality of construction projects. Quality is one of the critical factors in the success of construction projects. Improvement in the quality of construction projects is linked with quality management in the project life cycle. Although quality management at every stage of project life cycle is important but the quality management at the execution, (construction) stage contributes significantly on final quality outcome of construction projects. This project mainly focuses the importance and factors that affects the quality management in the execution (construction) phase. The project also includes visiting of some construction companies and conducts the questionnaire survey, then analyze the difficulties (major factors) and the cost variance due to quality defect in quality management and suggests some proactive measures for the improvement of quality in the execution phase of construction projects. Acceptable levels of quality in the construction industry has long been a problem. Great expenditures of time, money and resources, both human and material, are wasted each year because of inefficient or non-existent quality management procedures. The manufacturing industry has developed Total Quality Management (TQM) concepts, first applied in Japan and in recent years used in the United States, which have increased productivity, decreased product cost and improved product reliability. These concepts are also applicable to the construction industry. For example, Japanese construction companies, benefiting from the experiences of Japanese manufacturers, began implementing TQM during the 1970s. Even though construction is a creative, one-time process, the Japanese construction industry embraced the TQM concepts that some argued could only apply to mass production. TQM is an effort that involves every organization in the industry in the effort to improve performance. It permeates every aspect of a company and makes quality a strategic objective. TQM is achieved through an integrated effort among personnel at all levels to increase customer satisfaction by continuously improving performance. TQM focuses on process improvement, customer and supplier involvement, teamwork, and training and education in an effort to achieve customer satisfaction, cost effective- ness, and defect-free work. TQM provides the culture and climate essential for innovation and for technology advancement. In this paper, TQM concepts and their implications in the construction industry will be discussed.

Total quality management, construction, quality assurance, quality control

"Total Quality Management In Construction", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 5, page no.434-441, May 2019, Available :http://www.jetir.org/papers/JETIRCV06095.pdf

"Total Quality Management In Construction", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 5, page no. pp434-441, May 2019, Available at : http://www.jetir.org/papers/JETIRCV06095.pdf