UGC Approved Journal no 63975(19)

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Published in:

Volume 5 Issue 11
November-2018
eISSN: 2349-5162

UGC and ISSN approved 7.95 impact factor UGC Approved Journal no 63975

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Published Paper ID:
JETIRDS06089


Registration ID:
232224

Page Number

582-613

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Title

Investigating the effect of system characteristics on user satisfaction of ERP end users

Abstract

Abstract: Enterprise Resource Planning (ERP) systems are regarded as one of the major technological advancements in the previous decade and are entering the higher education sector on a global scale. The purpose of this research is to use structural equation modelling and mediation analysis to investigate the effect of system characteristics on user satisfaction of educational ERP end users. The research followed quantitative analysis and contributes to the little research done on ERP systems in education sector so far. There are several implications about the findings related to determinants in the model that provide strategic insight regarding the factors that can enhance satisfaction of ERP end users.

Key Words

Keywords: User Satisfaction; System Characteristics; SEM; System Use; mediation analysis; end users.

Cite This Article

"Investigating the effect of system characteristics on user satisfaction of ERP end users", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.5, Issue 11, page no.582-613, November 2018, Available :http://www.jetir.org/papers/JETIRDS06089.pdf

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2349-5162 | Impact Factor 7.95 Calculate by Google Scholar

An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 7.95 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator

Cite This Article

"Investigating the effect of system characteristics on user satisfaction of ERP end users", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.5, Issue 11, page no. pp582-613, November 2018, Available at : http://www.jetir.org/papers/JETIRDS06089.pdf

Publication Details

Published Paper ID: JETIRDS06089
Registration ID: 232224
Published In: Volume 5 | Issue 11 | Year November-2018
DOI (Digital Object Identifier):
Page No: 582-613
Country: -, -, - .
Area: Engineering
ISSN Number: 2349-5162
Publisher: IJ Publication


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