• Dr. S. Krishnaveni
• M.Jaya Preethika

These study attempts to investigate customer satisfaction associated with overall satisfaction, intention to revisit and recommend to others. Travelling is also an opportunity to spend time with family and friends. The findings of this study concluded that the most influential factors are beverages, accommodation, tourism facilities, food, hygiene and security. Tourism is one of the fastest growing industries today; day by day tourism industry has become more and more important. It is more likely to know that all people in very class are interested to travel around the world. Travel and tourism activities contribute a lot for developing a lot to constitute an ample opportunity area for deploying the state of mobile Internet technologies. It is increasingly needed to provide travellers with real time information to plan their transport and travel activities while traveling. The travel industry is undergoing dramatic changes as a result of the remarkable growth and wide-scale alternation to information. This paper focuses on investigating the significance of customer’s feedback in tourism industry.

Tourist Satisfaction, similar reviews, Customer feedback, Tourist Experience.

"GENERATE VALID AND CONSISTENT CUSTOMER FEEDBACK BASED ON KMEANS", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.9, Issue 6, page no.240-243, June-2022, Available :http://www.jetir.org/papers/JETIRFN06040.pdf

"GENERATE VALID AND CONSISTENT CUSTOMER FEEDBACK BASED ON KMEANS", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.9, Issue 6, page no. pp240-243, June-2022, Available at : http://www.jetir.org/papers/JETIRFN06040.pdf