• Mr. D. VISWANATH REDDY
• Ms. SNEHA GOUDA

The study explores the impact of the Indian government's 2016 demonetization policy on the online banking sector. The policy aimed to combat corruption, eliminate black money, and promote digital transactions. It led to increased digital adoption, improved infrastructure, and a shift in consumer behavior. SUCO Bank, a cooperative bank in Karnataka, played a crucial role in promoting financial inclusion through innovative services and remote branches. The study found that demonetization increased demand for online banking services, with respondents citing convenience, limited cash availability, and security as key motivators. To capitalize on this, banks should improve e-banking customer service, companies should adopt internet banking services, innovate features, and collaborate with organizations. Further research is recommended for online banking success in India.

Demonetisation, online banking, Banking sector.

"“Demonetization’s ripple effect: Transforming Online Banking at SUCO SOUHARA SAHAKARI BANK BALLARI”", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.11, Issue 1, page no.127-134, January-2024, Available :http://www.jetir.org/papers/JETIRGB06017.pdf

"“Demonetization’s ripple effect: Transforming Online Banking at SUCO SOUHARA SAHAKARI BANK BALLARI”", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.11, Issue 1, page no. pp127-134, January-2024, Available at : http://www.jetir.org/papers/JETIRGB06017.pdf