• Dr.Koppula Mallesham

The emergence of conversational and generative artificial intelligence (GAI) has initiated a paradigm shift in human-computer interaction within academic environments. This article examines the dynamics of human-chatbot interactions, focusing on their transformative impact on personalized learning, research efficiency, and pedagogical innovation. Drawing on recent scholarly literature, the study analyzes the demonstrable benefits of AI integration, such as enhanced student engagement and optimized time management, while critically addressing systemic risks including academic integrity threats, algorithmic bias, and the potential erosion of critical thinking. The paper further explores stakeholder perceptions and the necessity of robust institutional policy frameworks. We argue that the future of higher education depends on a synergistic model where AI serves as an augmentative tool guided by human ethical oversight.

Conversational AI, Generative AI, Human-Chatbot Interaction, Higher Education, Research Methodology, Academic Integrity, Learning Analytics.

"CONVERSATIONAL AND GENERATIVE AI: INTERACTION BETWEEN HUMANS AND CHATBOTS IN EDUCATION AND RESEARCH", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.13, Issue 2, page no.405-408, February-2026, Available :http://www.jetir.org/papers/JETIRHJ06078.pdf

"CONVERSATIONAL AND GENERATIVE AI: INTERACTION BETWEEN HUMANS AND CHATBOTS IN EDUCATION AND RESEARCH", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.13, Issue 2, page no. pp405-408, February-2026, Available at : http://www.jetir.org/papers/JETIRHJ06078.pdf