UGC Approved Journal no 63975(19)

ISSN: 2349-5162 | ESTD Year : 2014
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Published in:

Volume 5 Issue 10
October-2018
eISSN: 2349-5162

UGC and ISSN approved 7.95 impact factor UGC Approved Journal no 63975

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Published Paper ID:
JETIRI006024


Registration ID:
182112

Page Number

176-186

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Title

AN INSIGHT INTO THE CAUSES AND MITIGATION ACTIONS AGAINST ALARMING ATTRITION FACED BY BPO SECTOR IN NAGPUR CITY

Abstract

Employee attrition is the rate at which organizations and/or company’s hiring and fire employees to either represent their firm or leave their firms. It also referred to the employee turnover rate. The research is about impact of alarming employee attrition on Indian BPO’s and the mitigation actions to prevent Attrition. An alarmingly high attrition level is hurting the India based business process outsourcing (BPO) industry and is negatively impacting both its demand (buyers/clients) and supply (service provider) sides. The topic of attrition is receiving daily media attention, and the complexity of the issue can be confusing to businesses that are interested in investigating off shoring work to India. This study is conducted to find out the predominate factors that causes high employee attrition in BPO sector and to find out the ways to control attrition. This study was carried out in BPO companies in Nagpur city. In this study feedback of structured questionnaire from 100 employees were taken for the analysis.

Key Words

Attrition, Retention, Employee Problems, Outsourcing, Work Life Balance IT And ITES

Cite This Article

"AN INSIGHT INTO THE CAUSES AND MITIGATION ACTIONS AGAINST ALARMING ATTRITION FACED BY BPO SECTOR IN NAGPUR CITY", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.5, Issue 10, page no.176-186, October-2018, Available :http://www.jetir.org/papers/JETIRI006024.pdf

ISSN


2349-5162 | Impact Factor 7.95 Calculate by Google Scholar

An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 7.95 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator

Cite This Article

"AN INSIGHT INTO THE CAUSES AND MITIGATION ACTIONS AGAINST ALARMING ATTRITION FACED BY BPO SECTOR IN NAGPUR CITY", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.5, Issue 10, page no. pp176-186, October-2018, Available at : http://www.jetir.org/papers/JETIRI006024.pdf

Publication Details

Published Paper ID: JETIRI006024
Registration ID: 182112
Published In: Volume 5 | Issue 10 | Year October-2018
DOI (Digital Object Identifier):
Page No: 176-186
Country: Nagpur, Maharashtra, India .
Area: Management
ISSN Number: 2349-5162
Publisher: IJ Publication


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