• Vijayalakshmi S
• SUSMITHA R

Here's a sample abstract for "A Study on Dealers' Satisfaction on Samsung Moble in Trichy This study explores the level of satisfaction among dealers of Samsung mobile phones in the Trichy region. With Samsung being a leading brand in the Indian smartphone market, understanding dealer satisfaction is crucial for maintaining strong distribution networks and brand loyalty. The research investigates key factors influencing satisfaction, such as product quality, pricing, profit margin, promotional support, supply chain efficiency, and after-sales service. Primary data was collected through structured questionnaires distributed to a sample of mobile phone dealers across Trichy. The findings reveal that while dealers are generally satisfied with the brand's popularity and product range, concerns exist regarding competitive pricing and the timeliness of service support. The study concludes with suggestions for Samsung to strengthen dealer relationships by addressing these concerns and enhancing their support systems, thereby ensuring sustained market presence in the region.

Here are some suitable keywords for your study: Dealer Satisfaction Samsung Mobile Trichy Mobile Phone Market Distribution Channel Brand Loyalty After-Sales Service Profit Margin Promotional Support Customer Relationship Management (CRM)

"A study on dealers satisfaction on samsung mobile in Trichy ", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.12, Issue 4, page no.j573-j662, April-2025, Available :http://www.jetir.org/papers/JETIRTHE2194.pdf

"A study on dealers satisfaction on samsung mobile in Trichy ", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.12, Issue 4, page no. ppj573-j662, April-2025, Available at : http://www.jetir.org/papers/JETIRTHE2194.pdf