• Dr. Rakhee Renapurkar

On a global basis, organizations are recognizing the importance of knowledge as a means to gain or sustain competitive advantage. It is observed that research shows that organization is interested in knowing what the individual knows, how they use what they know and how fast it can know something new. Earlier the issue was to find correct information but now the problem is identifying and managing the right information which is critical for the organization. Almost all the organizations are primarily knowledge-focused. This knowledge is either from their employees or from the outside sources. Such knowledge is applied to either to produce a product or a service. Much of the knowledge used by an enterprise is grounded in the minds of employees. Earlier experiences, learning procedures, methodologies etc., represents what a business is and how it can add value to its system. Since knowledge is the most basic of all competencies, its recognition, creation, application, and management can add critical success factor for attaining competitive advantage. It is concerned with managing its knowledge assets: creating, storing, and protecting, disseminating and using mission-critical knowledge. The study is taken to understand how Knowledge management is helping the organizations to grow and create value for its own employees who are knowledge generators and creator at the same time how organizations can cash on this strategy and equally provide benefit to their employees.

Knowledge Management (KM), Performance, Production, Rewards

"A STUDY ON KNOWLEDGE MANAGEMENT AT BSNL", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 2, page no.298-301, February-2019, Available :http://www.jetir.org/papers/JETIRY006053.pdf

"A STUDY ON KNOWLEDGE MANAGEMENT AT BSNL", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 2, page no. pp298-301, February-2019, Available at : http://www.jetir.org/papers/JETIRY006053.pdf