• Dr M Jayanthi
• Dr.K.Gunasundari

Call taxis are taxi services in India in several cities in India. In erode city, they operate under a regular taxi permit, they are treated as vehicles for hire. They often offer services at all times of the day. Call taxi services are not officially recognized by the motor vehicles Act. They are preferred as they are considered safer, more convenient than auto rickshaws and reliable. There has generally been a legal struggle concerning the certification of motor vehicles to be call taxi, which take much more wear than a private car does. Bookings made for Call Taxi will arrive on time or even few minutes before and on that particular day, you may not have any time bound commitment .You begin to build a trust with the services offered. Hence the research focuses A Study on User’s satisfaction towards travelling in call taxi in Erode city.

Call taxi, Services,Rate

"A STUDY ON USER’S SATISFACTION OF CALL TAXI SERVICES IN ERODE CITY", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 2, page no.266-274, February-2019, Available :http://www.jetir.org/papers/JETIRZ006042.pdf

"A STUDY ON USER’S SATISFACTION OF CALL TAXI SERVICES IN ERODE CITY", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 2, page no. pp266-274, February-2019, Available at : http://www.jetir.org/papers/JETIRZ006042.pdf