• Rishabh Kumar
• Dr. Chandrakant Kushwaha
• Lav Tripathi

Before the onset of the COVID-19 pandemic, the practice of virtual work or remote work was not extensively embraced in all sectors. Nevertheless, it has now evolved into a dominant and unrivalled custom. The potential association between remote work and employee job satisfaction has been a subject of long-standing curiosity. Job satisfaction refers to an individual's personal and subjective opinion of their level of contentment with their work. It can be influenced by various factors, including physical conditions, financial benefits, technological improvements, social interactions, and psychological well-being. The objective of this study is to analyse the influence of these factors on employee satisfaction and investigate the possible use of a supervised classification system for forecasting employee happiness. The study primarily utilizes survey data, namely 150 responses obtained through online surveys. Following the completion of data cleaning, only 133 replies were deemed suitable for analysis. The results indicate that specific criteria have a strong correlation with job satisfaction, prompting us to question the need for a revaluation of employee job satisfaction. Organizations may need to overhaul their contingent Employee Support Program (ESP) in order to offer extensive assistance to employees, consequently guaranteeing their contentment and enhancing their drive and efficiency. This study is noteworthy since it lacks scaled data and relies solely on numerical independent variables, with the exception of gender. The study's findings revealed that a substantial percentage of employees reported satisfaction with their employment, even while working remotely. Nevertheless, it is important to acknowledge the presence of some pivotal elements that influence job happiness, which should not be overlooked.

job satisfaction, covid-19 pandemic, e-commerce service providers, work from home

"WORK FROM HOME AND EMPLOYEES JOB SATISFACTION IN E-COMMERCE SERVICE PROVIDER COMPANIES", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.11, Issue 1, page no.g473-g486, January-2024, Available :http://www.jetir.org/papers/JETIR2401657.pdf

"WORK FROM HOME AND EMPLOYEES JOB SATISFACTION IN E-COMMERCE SERVICE PROVIDER COMPANIES", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.11, Issue 1, page no. ppg473-g486, January-2024, Available at : http://www.jetir.org/papers/JETIR2401657.pdf